FAQ

Finding your store

How do I find my store?
Use the link your team, school, club or organizer sent you. Public stores are also listed under Find your store on our homepage.

I can't find my store.
Some stores are private and only open through their link. Email orders@wavehouseapparel.com with the name of your group and we'll send it to you.

Ordering

When is the last day to order?
Every store has its own order deadline, shown at the top of the store page. Once the deadline passes, the store closes.

When will my order be ready?
We start making everything once your store closes. Your store page shows how pickup or delivery works for your group, and we'll let you know when your order is ready.

How do I pay?
You pay online at checkout when you place your order.

Your gear

How is it made?
Every piece is embroidered or DTF printed in-house by WaveHouse Apparel at our shop in Cap-Pelé, New Brunswick.

Can I change or cancel my order?
Email us as soon as possible at orders@wavehouseapparel.com. Changes are easiest before your store closes, since your items are made to order after that.

Get your own store

Can my team, school or business get a store?
Yes. Email orders@wavehouseapparel.com and we'll build one in your colours, take the orders and make the gear.